Last updated: [ 28/12/2025]
This policy outlines our intended approach to refunds and returns once sales are active. At this stage, MYR LLC is preparing its operations and policies in advance of product availability and marketplace approval.
At MYR LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help.
Returns
• You have 14 days from the date you receive your item to request a return
•To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
• Proof of purchase (order number or receipt) is required.
Non-returnable Items
Certain items are not eligible for return, including:
• Gift cards
• Downloadable or digital products
• Personal items such as earphones or earbuds if opened (for hygiene reasons)
Refunds
• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed to your original payment method within 5–10 business days.
Shipping Costs
• Customers are responsible for return shipping costs unless the item arrived damaged or defective.
• Shipping costs are non-refundable.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos of the item. We will arrange a replacement or refund at no extra cost.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at the email below.
Contact Us
If you have any questions about our Refund & Returns Policy, please contact us at:
📧 Email: contact@myrllc.com
🌐 Website: https://myrllc.com